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Dicks Sporting goods Support Ticket - Complaint

Dicks Sporting goods Support Ticket

Complaint

Created By: DontSPAMMe's Picture DontSPAMMe Last Reply: DontSPAMMe's Picture DontSPAMMe
Priority Level: [Low] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: N/A Replies: 0

Dick's security policy is to put the security tag in the center of the shoulder blades - even on very expensive gore tex rainwear. Other stores use the sleeve, zipper flap, etc as not to poke holes in a critical part of the water barrier. Store managers say they cannot circumvent this policy, so Dicks ruins their waterproof apparel as a matter of normal business practice. Are you so big that you can't correct such an obvious blunder?!!!

This is an old issue that Dicks has not addressed. I know of 3 store managers that have contacted Corporate with no results.


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