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Dicks Sporting goods Complaint - Poor customer service at Dick's
Dicks Sporting goods Complaint

Dicks Sporting goods Complaint


Poor customer service at Dick's

I went in store yesterday to purchase a trampoline. The night before I went online and they had one on sale for a great price but there was no sale date on it so first thing in the morning I drove 30 miles to the store...to discover it was no longer on sale. I asked if they would honor price from merely 10 hours ago and the guy said no. He didn't try to help me at all. I asked if he could ask store manager. He said he wouldn't be in til later that day and said..."I could call my manager but I'm not going to". I'm sorry I was a manager for 8 years this is not how you treat customers. My 3 kids all stood there crying cause he wouldn't help. All I am trying to do is reolace things from the tornado that came through my house last week and destroyed all the kids toys in backyard. Very dissatisfied and won't ever be shopping there again.

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