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Dicks Sporting goods Complaint - 6th Man Delivery
Dicks Sporting goods Complaint

Dicks Sporting goods Complaint


6th Man Delivery

After buying an expensive treadmill from Dicks Sporting Goods Store we thought that an 60.00 for delivery and set up was a great deal. It has turned into a HORRIFIC nightmare. What you are actually paying for is sitting around for TWO Saturdays in a row, waiting on a scheduled delivery that is inevitably late by several hours.

Trying to call the 6th Man delivery customer service starts out pleasant enough, then you get to hear the caustic remarks of the Customer service representative when she things you have hung up. Never again and in addition to that TWO of my friends who were going to go to Dicks for excercise equipment have decided to shop elsewhere just to avoid this nightmare.

Shame on you Dicks and 6th Man Delivery.

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kaczers says: (6 years ago)
We purchased an elliptical from Dick's and after a couple years had some issues with it. Called Dick's and they referred us to My Sixth Man support. They were terrible. Ordered the wrong parts didn't come when they were supposed to and now I have two parts that I can no longer return. It took them two months to fix the problem and now two months later making noise again. Called them and they wanted to charge me again to have a tech come out. Called MGL fitness and their service tech came out and fixed all the errors that were made. Parts were missing and in the wrong place and there were pieces missing from the new part that was replaced. They didn't even put the pedals and arms back on correctly. They were horrible and could not care less that their service sucked and that their tech were horrible. One person told me this tech was one of their best, well if he was one of their best I hate to see the worst.

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